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Home Care Packages by CarePilotFind out more

Free to join

It's free to join CarePilot. Our new care management platform gives you the control to search and find a range of care services, including:

  • Find a registered nurse to visit your home
  • Care worker to assist with duties around the home such as bathing, showering, dressing & light housework
  • Access Allied Health professionals such as Physiotherapy, Occupational Therapy & Podiatry
  • Expert Care Managers who partner with your doctors and healthcare providers, assisting in organising in-home care services
Home Care Packages by CarePilotFind out more

Why Choose CarePilot

One place – for all your in-home care needs – saving you time, giving you confidence, giving you a better care experience



You get peace of mind​
we’ve done the legwork and selected established, quality service providers, so you can rest assured in getting the reliable standard of care you expect. The care workers of our homecare providers are employees – not contractors – giving you the reassurance they have the protection of insurance and will continue to be trained to ensure a continued high standard of care.

You get real choice​
at CarePilot, you’re not locked in to just one type of service, such as care workers, nor locked in to just one provider – our platform provides options for families with ageing parents across all their key needs, with the flexibility to change providers easily if you want to.

You get industry expertise
piloted by Doctors and a team of healthcare professionals, we have expertise in the issues that matter to you, and can provide you with the right information that will help you make the right decisions about your care.

You get to save time
you don’t need to waste your time interviewing care workers who may not be the right fit, or spending hours following up on multiple ads online trying to find a good quality service provider who can provide services in your area.

You get clarity on pricing​
too often we hear from consumers that they are struggling to understand what things cost; with CarePilot, all costs are transparent and easy to understand.

You get to involve your family
at CarePilot, we understand the benefits of involving the broader family in the responsibility of caring; our care managers and our online tools help all the family to get involved.

You get expertise and help when you need it​
whether you have a one-off need, or ongoing requirement for support, you want to know that help is on hand when you need it; our care management solutions are devised to give you the flexibility that you need.



Experts
Expert care advisors

Experienced Registered Nurses and other healthcare professionals to advise and guide you through the aged care maze

Handson
CarePilot support line

Our free helpline is here to help you every step of the way, from advice on finding the right type of services, to how to access different funding

Trusted
Quality services

Find and manage care from our specially selected providers of care workers and other care professionals

Fastassessment
Quick response

From assessment through to action, we’ll ensure your needs are met quickly and efficiently

Careplan
Flexible approach to care

You choose how we support you – you can look after everything yourself with our online tools, or draw on the expertise of our care managers whenever you wish

Smartschedule
Simple scheduling

Our online organiser keeps you and your family in the know with all the care arrangements


Payments, pricing & our commitment to you

Secure payments
Secure payments

Our payments gateway is backed by [Westpac] so you can rest assured that your funds are in safe hands.

Transparency
Transparent pricing

We give you the quoted price upfront before you book any services, and can view your transaction records online at any time.

Cancellation
Cancellation policy

Your plans change. We get it. So we make it easy for you to make change or cancel any appointment at no charge with 24 hours’ notice.

Book a service nowGet Started Today

Trust & Safety

Trust and safety are our top priority.

Our Care Managers, Service Providers, Care Workers and Allied Health Practitioners all undergo background checks and an extensive on-boarding process before joining the CarePilot community. They're experienced, established professionals, who want to provide you with the best care and support possible.

And our talented Customer Support team is available to help whenever you need.


Guarantee   That's the CarePilot Guarantee.
Find, fund & manage care at home. Easy
Try CarePilot Today

“CarePilot’s support is good for mum and me. Whilst I am away for work I have the confidence she is being well looked after.”

Craig E.